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Shipping & Returns


Receiving international orders take 4-8 days. In general, the overall processing time and transport is equal to the total time of delivery. The processing time generally ranges from 24 hours to 2 days. Processing time includes receiving your order, transmitting information to the appropriate storage, packing and shipping the item to. After completion of treatment starts release. The shipping time is courier transit time from the warehouse to your delivery address.

International delivery

We offer express delivery to the box and the confirmation of insurance tracking. It usually takes 4-8 working days for delivery. 24-48 overtime processing time and can take up to 48 additional hours in case we need to contact the payment processor for verification of the credit card.

We will not be responsible for taking out the duties of each country. We take full price shipping for all returns, and international trade. For packages unclaimed or returned due to incomplete address, the actual cost of shipping will be deducted from the grant.

If your order does not arrive in time, there may be delays because of processing compensation adapted for your country. Do not hesitate to email us to help you find your package at any time.

Shipment Tracking

Order tracking is available in the My Account page, or send a link tracking with tracking number via email when the order was delivered. If your order is delayed, you must consider the following points: Delivery takes place on weekdays, Monday to Friday.

Some parties that the carriers do not collect or transport.

Please contact us for additional help.

Return policy

We aim to sell high quality products we hope you will enjoy using, but we also know that for one reason or another, there may be a time when you need to exchange or return something you've bought. Be sure to check your items carefully before they are used or installed. We also recommend that you keep your receipt number or order, which is on the order confirmation or package delivery, which may be required as proof of purchase in case of any issues after the sale.

If I change my mind ...

Defective items

Items will be checked by our team of product evaluations and if the object is considered defective due to faulty workmanship or materials, our website will refund or replace without shipping costs. If not defective, will not qualify for an exchange or refund in this type of return.


All international returns must be returned within 30 days of receipt of order. Shipping costs for international exchanges are charged to the customer (if the error was caused by us). All taxes, fees or taxes to be paid for return items are the sole responsibility of the customer.

instructions for returning

Follow the instructions below to return an item:

Please send us an e-mail message to indicate the reason for return on the first, our support staff will provide the delivery address.

Be cautious when unpacking and packing your products.

Attach a piece of paper containing the following information:

Our name ordered on our website.

Order number

Enter the reason for returning the item

E-mail address ordered on our website.

Please put this paper, and the equipment to be returned in a package, and mail to us. Enter the tracking number once you have them sent back. We are not responsible for the return of goods that are lost in transit. If you are interested, we recommend that you send the goods by registered post and retain proof of posting.

To resolve this issue

If you have any questions, feel free to contact us. We will process your request or complaint to respond as quickly as possible.

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